Privacy Policy

Overview

Lumière Events respects your privacy. This policy explains what information we collect when you visit our website, inquire about a space, request a tour, or work with our events team, and how we use and safeguard that information.

By using our website or providing information to us, you acknowledge the practices described in this policy.

Information We Collect

We may collect information you choose to provide, including:

• Your name, email address, telephone number, and preferred contact method.
• Event details such as event type, preferred date, guest count, venue interests, and special requests.
• Messages, feedback, and other information you share with our team.
• Payment and billing information when you enter into a venue agreement with us.

We may also receive basic technical information such as browser type, device type, approximate location, referring page, and pages viewed. We do not intentionally collect sensitive personal information through this website.

How We Use Information

We use information to:

• Respond to inquiries, arrange tours, and recommend spaces or services.
• Prepare proposals, coordinate events, and fulfill venue agreements.
• Provide service updates and communicate about an upcoming event.
• Improve our website, guest experience, services, and security.
• Comply with legal, accounting, and contractual obligations.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who support our website, communications, payment processing, event operations, security, or professional services. These providers may use the information only to perform services for us.

We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a business transaction, or when you direct or consent to the disclosure.

Cookies & Analytics

Our website may use cookies and similar technologies to remember preferences, understand site performance, and improve the visitor experience. You can manage cookies through your browser settings. Blocking some cookies may affect certain website features.

Retention & Security

We retain personal information only as long as reasonably necessary for the purposes described here, including to provide services, maintain business records, resolve disputes, and meet legal requirements.

We use reasonable administrative, technical, and physical safeguards. No internet transmission or storage system is entirely secure, so we cannot guarantee absolute security.

Your Choices & Rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to certain uses. You may also unsubscribe from promotional email using the link in the message or by contacting us.

To make a request, email hello@lumiereevents.com. We may need to verify your identity before completing it.

Updates & Contact

We may update this policy as our services or legal obligations change. The revised date at the top of this page shows when the latest version took effect.